Hometown burger chain suddenly closes all locations

If you want a diner-style burger in San Antonio, you might have to go for a new one. A popular local burger chain disappeared from the area overnight, closing all of its locations.

Hometown Burger announced Sunday at 10 p.m. that it was permanently closing all eight of its restaurants, but offered no further explanation.

“We thank you for your business over the years,” the company said on its website, confirming that the series has ended. “We’ll see you on the other side.”

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According to my san antonio, Hometown Burger was founded in 2016 and opened its eighth location on the Southside just a year earlier. It was not known for its fresh, frozen burgers, onion rings, fried pickles, and retro-style food.

Although the series didn’t explain its sudden departure from the city’s foodie scene, customers speculated.

“When a new location opened, all Google reviews complained about one thing: waiting lines,” wrote one person on Reddit. “If you arrived expecting to wait, it wasn’t bad at all, but it certainly played a factor in many people not coming back, unfortunately for hometown burgers.”

Others noted the array of options for burger spots in the area, long waits for service even if there were only a few customers, as well as unhappy-looking staff.

On Indeed.com, former hometown burger employees complained of underappreciation, under-staffed, and overworked. But he enjoyed the free lunch. As one person explained that working for Hometown Burger was initially satisfactory, management began to have problems, which led to scheduling delays and severe staff shortages.

One thing former customers will miss is the $5 banana split.

One person wrote, “I don’t know where to find a good banana split for $5, and that’s the start of a summer tradition for me.”

Restaurants Benny and Lisa Costello, of Hometown Burger’s restaurant group, also own Tia’s Taco Hut, Tio’s Tex-Mex, Mr. C’s Fried Chicken and Waffles, and Don Benito’s Cocina y Cantina—but they all remain open.

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